Subscription and Billing

Getting Started

• Who owns 365 Financial Analyst?
• Is 365 Financial Analyst owned by Udemy?
• How long does it take to complete all courses in the program?
• Is there a deadline for completing the program?
• Do I have to take the courses in any particular order?
• What career paths can I pursue in finance?
• I am new to finance. Can I still subscribe to the program?
• I don't use my account anymore. Do I still get billed for the program?
• What types of certificates can I get?
• How many courses do I need to complete to obtain a career track certificate?
• How can I pay for the program?
• What are the differences between Free, Monthly, Quarterly, and Annual plans?
• Can I write articles and contribute to your blog?
• What is the 365 Financial Analyst program?

Account

• Can I use the resume builder without a paid subscription?
• Is my resume visible to other students and future employers?
• How do I create a resume?
• What is a resume builder?
• How can I delete my account?
• How can I change my email address?
• How can I change my profile name?
• I can’t log in with my old password. Can you send me a new one?

Program and Courses

• Can I write articles and contribute to your blog?
• I am new to finance. Can I still subscribe to the program?
• Can I take a break during the program?
• Where can I download all course-related materials from?
• What happens if I fail a career track exam?
• What’s a career track?
• What types of exams can I take?
• How many career tracks can I take at the same time?
• What are the differences between required, elective, and optional courses in a career track?
• What’s the exam retake policy?
• Do I have to follow a career track?
• Do I need prior experience or an academic degree to take the courses?
• [INSTRUCTORS] What file types can I upload to the platform?
• How long does it take to complete all courses in the program?
• Is there a deadline for completing the program?
• Do I have to take the courses in any particular order?
• What career paths can I pursue in finance?

Custom Learning Path

• Can I remove the deadline for individual items?
• Can I remove all deadlines?
• Can I set my own deadlines?
• Can I change the deadlines in automatic mode?
• How are the automated deadlines calculated?
• What happens if I don’t complete an item on time?
• What items can I rearrange when customizing my learning path?
• Why do I get a warning message when I try to remove a course from a career track?
• How do I remove an entire section?
• What items can I remove when customizing my learning path?
• How do I add items and sections when customizing my learning path?
• What items can I add when customizing my learning path?
• What’s the difference between recreating a learning path and customizing it?
• Is there a difference between the career track in my learning path and the one on the Career Tracks page?
• What happens when I complete my learning path?
• Why would I recreate my learning path?
• How does recreating a learning path work?

Subscription and Billing

• Is there a phone number I can call?
• I’m a student. Do I get a special discount?
• What is the 365 Financial Analyst program?
• How can I pay for the program?
• What are the differences between Free, Monthly, Quarterly, and Annual plans?
• I don't use my account anymore. Do I still get billed for the program?
• When do I get billed for the program?
• I paid for the course. What are the next steps?
• Can I change my billing information?
• I’m having trouble paying for the program. What can I do?
• I’ve paid for my subscription. Will I receive an invoice?
• How does the 30-day refund policy work?
• How can I change my payment method?
• How can I upgrade my monthly subscription to an annual one?
• Can someone else pay for my subscription?
• What happens if I cancel my subscription?
• How can I unsubscribe from the program?
• How long does it take to process a refund?
• I have no time to finish the program. Can I extend my subscription?
• I didn't know I still had an active subscription, and it automatically renewed. Can I please get a refund?

Certification

• Is the 365 Financial Analyst certificate free?
• Do I have to watch all videos in a course to take a course exam?
• How do I get a Course Certificate?
• How do I get a career track certificate?
• How can I add my certificates to my social media account?
• I’ve signed up for the free plan. Do I get a certificate?
• Does a career track certificate guarantee a job?
• Are the career track certificate and course certificate accredited?
• What types of certificates can I get?
• How many courses do I need to complete to obtain a career track certificate?
• How can I change my name on the certificate?
• What does a verifiable certificate mean?
• How long will my certificates be valid?
• I've completed a career track. How can I get a career track certificate?