Problem with video
There is a message on my PC and Phone when I try to watch the lessons reading:
" The Playback API request failed for an unknown reason - unknown catalog request error"
What must I do?
The audio keeps playing but no visual video
2 answers ( 0 marked as helpful)
Hi Doreen,
Good to hear from you!
Do you continue to experience this issue, please?
Best,
Ned
Hello Ned,
I have this experience on my PC but not on my tablet or phone.
Is there any quick fix for it?
Thanks
I have this experience on my PC but not on my tablet or phone.
Is there any quick fix for it?
Thanks
