Can't attempt practice exam
i can't attempt practice exam on my laptop as its giving me the following error "Our exams will not work on a mobile device. You need to use various tools like pandas and jupyter which don’t have mobile versions."
Hello Aqsa,
Thanks for reaching out!
From the way you have described the problem, it looks like that you are being displayed the mobile version of the platform, instead of the desktop one. In order for the desktop version of the platform to display, you need to be using a resolution over 1280px.
Here's what you can do, in order to fix the problem you have came across:
You can increase or decrease the zoom level – both text and images – of pages that you view in Safari on macOS Sierra. Safari will remember your settings, until you clear your History.
- To increase the zoom level, press Command-Plus sign (+)
- To decrease the zoom level, press Command-Minus sign (-)
- To change the scale(zoom) level press the "Command" + "0" buttons
If your laptop is using Windows, you can increase or decrease the zoom level on the platform by:
- Zooming out the view on your browser. In order to do that, click and hold on the 'Ctrl' button on your keyboard and then press the "-" button in the top right of your keyboard
- Try changing the resolution of your PC from "Display Settings" option. In order to select this option, right click on the home screen of your PC and select the option "Display settings". From there a new tab will open, from which you have to look for a section named "Scale and layout". In it try selecting the option "100%", which is recommended for Windows.
If you continue to be displayed the mobile version of the platform, please make sure to contact us!
Kind Regards,
The 365 Team
I have also this type of error,
but I resolved the Error by following way:
" I Logout my Financial Analyst 365 Account from my mobile phone then I login on Laptop" .