Last answered:

27 Mar 2023

Posted on:

26 Mar 2023


i have rewatched 30 mins of my course,but i am still unable to take retest of my course exam.

i want to retake my exam,please do the needful.I have fulfilled the requirements.

1 answers ( 0 marked as helpful)
Posted on:

27 Mar 2023


Hello Aradhana,

Thanks for reaching out.

We have looked into the issue and it seems that you are unable to retake your course exam because currently, you are subscribed to the free version of the program. Since the free unlimited access campaign ended on March 21, you will need to upgrade to either the monthly, quarterly or annual plan, in order to access all learning materials, exams and certificates again.

If you need any additional assitance with choosing the best plan option for you, please do not hesitate to reach out to us at

Hope this helps.


The 365 Team

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