Last answered:

12 Nov 2024

Posted on:

15 Mar 2024

0

The Playback API request failed for an unknown reason

Hello 365 team,

Non of the videos are playing. I've tried different browsers and different devices but still get this message: 
"The Playback API request failed for an unknown reason."

I've tried watching the other course videos as well but they are not playing either. 

Please help, so we can take advantage of the free weekend.

Thanks


3 answers ( 0 marked as helpful)
Instructor
Posted on:

18 Mar 2024

0

Hi Sarah,

Apologies for this issue. Has this been resolved on your end now, please?

Best,

Ned

Posted on:

12 Nov 2024

0
Posted on:

12 Nov 2024

0

Please I'm also facing this issue.

How should I go about it to get it ressolved?

Submit an answer