error in opening my first exam

Hello,
What is the resolution of your screen, please?
Thanks!

Hello Mohamed Gamal,

Thank you for your feedback!

Our developer team have been notified about the question you have asked us! The way our platform is designed is that, if you are using a resolution below 1280px, you will be redirected to the mobile version of the platform. If your screen is currently using a resolution over 1280px and you are still experiencing this problem with the exam, do you mind providing us with the following details?

Here's what would help:

• A detailed description of the issue. If possible, make sure your summary is reflecting on what the problem is and where it is.
• How the issue happened. If you can, please tell us the steps that will help our developers replicate the issue.
• What's the browser you're using, is it a desktop issue or a mobile issue.
• A screenshot! Before providing us with a screenshot, please make sure to open the console in your browser and to take the screenshot after that. In order to open your console, press the "Ctrl" + "Shift" + "C" buttons. After that a new tab will appear from where you will have to select the "Console" section. After that please make sure to take the screenshot, by clicking the buttons "Win" + "PrtScr" and make sure that both your console and the platform are visible in the picture!

Thank you for your help and support!

We will be waiting for your reply!

Best wishes,
The 365 Team